Responsible Closure Policy

At First Flight, we follow ethical and professional standards in managing client cases. This policy outlines how cases are responsibly closed.

1. Case Closure by Client

Clients may request case closure by submitting a written request via email or official communication channel.

• All active processing will be stopped immediately.
• No further submissions will be made to authorities.
• Refund eligibility will be subject to the Refund Policy.

2. Case Closure by Company

The company reserves the right to close a case under the following conditions:

• Submission of false or misleading information.
• Failure to provide required documents within reasonable time.
• Non-cooperation or breach of agreed terms.
• Engagement in unlawful activities.

3. Documentation Handling

Upon closure, all client documents will be securely archived or returned upon request. The company maintains strict confidentiality standards.

4. Final Communication

A formal communication will be issued confirming case closure and summarizing the status of the application.